Frequently Asked Questions

Yes, following government guidelines you are required to wear a mask in a healthcare setting.

In the first instance please contact the practice and we can arrange for one of our dentists to contact you via telephone and provide advice remotely and assist where possible.

Of course. Please call us on 01202 572 030. We may be able to see you today if we have a spare appointment.

If you’re one of our private patients please call the emergency contact number. You can find this in the welcome pack we sent when you registered with us.

For all other emergencies please call 111.

Yes. We have wheelchair access to all of our downstairs consulting rooms and toilets. 

No, you won’t. We understand that sometimes we may need to refer you for specialist treatment elsewhere. Please be reassured that we’ll continue to provide all your routine care.

Yes, we understand some people feel nervous about visiting the dentist and there are lots of things we can do to help you. All our dentists are trained to help anxious patients and will provide you with kind and gentle care. Please be reassured we’ll never proceed with a treatment unless you’re happy for us to do so.

We encourage you to bring your baby to see us from a very young age, even before their first teeth come through. We always make children’s appointments fun so that they look forward to a visit to the dentist. This will help them develop good oral hygiene habits that will last a lifetime.

The best thing you can do is book an appointment so you can talk to one of our dentists. They’ll be happy to help you and discuss which of our treatments would be best for you. In the meantime, have a look at our treatments pages. They include lots of helpful information, photographs and case studies.

The best thing you can do is book an appointment to talk to one of our dentists about whitening your teeth. It’s easy to do and most patients are thrilled with the results. It’s also worth knowing that it’s illegal for beauticians, salons and other beauty outlets to provide teeth whitening treatments unless there’s a dental professional present.

There are lots of things you can do to get the smile you always dreamed of. Modern braces work quickly to straighten your teeth. And our complete Smile design treatment uses a range of techniques to give you a straighter, whiter and beautifully natural-looking smile. Book an appointment and talk to one of our dentists about which would be best for you.

Yes. There are a number of ways we can replace missing teeth including bridges, implants and dentures. Book an appointment and one of our dentists will help you decide which will be best for you.

Yes, we advise everyone to have regular appointments with the hygienist. They will help you maintain good oral health, prevent decay and gum disease and have confidence in your smile.

No, you’re welcome to have appointments with the hygienist whenever you’d like to. However, we do recommend that you also have regular check-ups with the dentist.

Yes, we offer 0% finance for any treatment over £500.00. All you need to do is fill in a form at the practice. We’ll be able to approve your application on the spot.

Of course, we’d love to welcome you to the practice. Call us on 01202 572 030 and one of our friendly team will help you register with us. It’s a quick and easy process.